Technical Project Manager @ Linx Impulse (Neemu+Chaordic)

Responsible for create and lead cross-teams projects to scale the customer operations (delivery services and support).

Main projects:

• Development of layout editor for personalized email campaigns for non-technical people
• POC for automation of product integration making this plug-and-play, without the need for a specialist person operating
• Tool for importing and mapping XMLs by a non-technical person

Main gains:

• 75% decrease in average email product export time (8 hours to 2 hours)
• SLA of Banner exchange decreased from 4 days to 1 day
• POC of product activation run in 25 minutes (usually needs a GP and average of activations is 20 to 60 days)
• SLA of XML import decreased from 10 days to 1 day

Critical thinking and customer focus (internal and external) used as a basis for planned projects.

Services Manager @ Linx Impulse (Neemu+Chaordic)

Responsible for the entry of recurring revenue with the activation of new customers.

• Lead project managers, as well as the technical team, to offer the best of our product in the shortest possible time, applying ceremonies and helping each group to be more efficient.
• In 1 year, we lowered the average integration time from 95 days to 70 days.
• Integration Projects in major e-commerce retailers such as Via Varejo, Magazine Luiza and Centauro, in addition to large companies in Latin America such as the Cencosud Group.

Technical Projects Coordinator @ Linx+Neemu+Chaordic

Leader of technical team with different roles: Front and Backend Developers, Designers and QAs, aiming to integrate and customize the suite's products to activate them in e-commerces, working together with project managers.

Made several changes to improve efficiency and simplify management, like:

• Way of prioritizing tasks by revenue
• SLA addition for tasks by area
• Measurement of tasks execution and creation of baselines
• Code Review process
• Automation of repetitive codes
• Influence product teams to make improvements as requested by customers and daily needs

Main metric and Gain:

• Average integration time decreased from 117 to 95 days.

Technical Project Manager @ Linx+Neemu+Chaordic

Responsible for managing the integration of e-commerces seeking the best quality and results for clients. Among my activities:

• Manage the whole process of integration: after the sale I am technical responsible for client until the full implementation of our platform;
• Organize the kickoff and schedule with the client, with weekly checkpoints;
• Understand customer expectations and leave it in line with what our products can offer;
• After implementation, monitoring and assurance of satisfactory quality with customers;
• Project Management with allocated team in another city. Direct involvement with several programmers, designers and QAs.
• Management of several projects in parallel.
• o Use of technical skills as Javascript, HTML and CSS to investigate and help to improve the quality of code and integrations.

For nearly two years I was Technical Account Manager for LATAM clients in parallel. With a focus to understand and act proactively about their problems and questions regarding our products, I took care of large accounts as Frávega and Garbarino in Argentina, Salcobrand in Chile, Gandhi in Mexico and Cencosud Group present in several countries.

SAP ABAP Senior Developer @ Pado

SAP ABAP development, working at continuous improvement of process work at industry; ABAP Technologies: ABAP, ABAP OO, BSP, Sap Script, SmartForms, Reports, ALV, Exits (field, user, screen exits), BADI’s, Jobs, RFC. Development of C# .Net (Compact Framework) applications to Smart Devices, integrating this with SAP. Main módules: SD, MM, PP, CO and FI.

Team Leader @ FTI Tecnologia da Informação

Visit and Survey Customers Needs; Distribution of Tasks and Schedule Control; Monitoring and Guidance Resources; Analysis and Development Architectures .Net; Systems Analysis; Documentation; Systems Development General.; Asp.Net MVC training application to team; Technologies: C# and VB .NET. Asp.Net Web Forms and MVC 4. Razor, Ajax, javascript, jQuery, HTML, CSS, XML. Visual Studio and Team Foundation Server; Data bases: SQL Server and MySQL.

.Net Analyst Developer @ Alternativa Software

Systems Analysis; Documentation Development; Systems Development in general; Application development for mobile devices in Objective-C (iOS); Major projects developed: Facial Recognition, Crossing Data and Systems Security building; Technologies: C# and VB .NET. Asp.Net Web Forms and MVC 3. Windows Forms. Razor, Ajax, Javascript, jQuery, HTML, CSS, XML. Visual Studio and Team Foundation Server; Data bases: SQL Server and MySQL

.Net and Cobol Developer and QA @ BSI Tecnologia

Microsoft .Net Development and Quality Assurance; Cobol development and Quality Assurance; Analysis and Documentation Development; Technologies: C # and VB NET. Asp.Net Web Forms. Windows Forms. Webservices, Ajax, Javascript, jQuery, HTML, CSS, XML. Cobol Enterpriese, II and I, VSAM, CICS and IMS. Enviroments: Visual Studio, Clear Case, TSO and Roscoe; Data bases: SQL Server and DB2; Main customers: Banco Itaú, Unibanco and Orbitall.